Please note; on some products, ie the top range helmets, the weight for the purpose of the shopping basket will be more than the actual weight of the product, this is due to the insurance. All high value parcels will be sent via courier and charged at £12.50 or £15.00 regardless of weight.

We offer at least 10% discount when buying on line, this discount is an on line offer and not available in store.

Postage and delivery

Our Refunds Policy
Our refund policy does not affect your statutory rights.
If the goods are faulty or an error was made on our part we will return the corrected goods at our expense.
If you are returning the goods and there was no error on our part we will not refund the postage either way.
We do not have a free returns service. Please return the goods via the post office, we recommend that you get proof of posting.

7 day cool off period
You have the right to cancel your order within 7 days after receiving your goods. We will refund your money using the same method of payment as you used to make the purchase. Please phone or e-mail to advise us if you are returning anything.

Privacy policy
Biker’s ltd does not disclose your information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping basket once you have selected an item and entered your address details.

Security
Providing you with the safest way to purchase is our up most concern. Therefore we would like to reassure you that all details given to us are held in a secure server that is encrypted.

If you have a complaint about a product or service please contact us. Once your complaint has been received we will deal with it within 48 hours. If there are any delays you will be notified either by phone post or e-mail.